When Justin was in high school he thought he didn't have a band final. A friend called him, waking him up, and told him there was a band final. With 10 minutes left in the class period Justin runs up to the band director, the band director has him play his part on percussion and all is fine.
Justin needs to get to the airport on Christmas Day after work. He gets to the airport early but all the parking is filled up. He drives around, his flight time getting closer and closer, he finally finds a place to park but its minutes to take off. Paul calls and tells the airline that he is on his way. They hold the plane for him!! He gets on the flight. It's all good.
Justin gets a call that he is late for work. He wakes up immediantly and says he will be right there. The manager meets Justin and sarcastically says, "Like to sleep in?" Several more times the manager makes a comment to Justin like "You are here on time today." Justin starts noticing the manager first and greeting him by name and saying, "How are you?" Next thing that happens is the manager asks Justin if the Hyatt can help him pay for college, help him get a job when he moves to San Antonio, etc...
I've learned that you can tell a lot about a person by the way he/she handles four things: A rainy day, the elderly, lost luggage, and tangled Christmas tree lights. Justin would handle all 4 in a positive way.